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UPDATE: Rockstar Apologizes for State of Red Dead Redemption 2 PC Port

Gaming article by Samuel Guglielmo on Thursday, November 14, 2019 - 08:00
News
Publisher
Rockstar Games
Release Date
October 26, 2018
Series
Red Dead
Multiplayer modes
Online
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Red Dead Apology

Red Dead Redemption 2 may have recently launched on PC, but it's not without its issues. Several crashes, stuttering, audio bugs, and more have been reported with the game. However, it seems Rockstar hasn't been sitting on their laurels. They took to Twitter to release a statement about the game, and how they're making up for the problems.

The full apology is as follows:

 

Over the past week, we have been working as quickly as possible to address issues that have impacted the launch of the PC version of Red Dead Redemption 2. As a result, we have already identified and resolved a number of these issues by deploying fixes to the Rockstar Games Launcher and some to the game itself.

However, we are aware that a small number of Red Dead Redemption 2 PC players are still experiencing some ongoing problems with the game stuttering. We believe this is due to unforseen issues related to specific combinations of Nvidia graphics drivers, Nvidia GPU cards and certain CPU's.

We will be rolling out an update to the game today which will address the stuttering issue alongside a host of other fixes. However, we are still currently working together with Nvidia to completely resolve the stuttering issue in a future update, and it make take us up to a few days to properly test everything and ensure the next update completely solves the problem.

We sincerely apologize for this temporary inconvenience and will update you as soon as we have more information to share - we want everyone to be able to experience Red Dead Redemption 2 on PC as we intended as soon as possible. If you are experiencing any issues that are impacting your experience with Red Dead Redemption 2 for any reason, please start by first visiting the troubleshooting page on our Support site for assistance.

support.rockstargames.com

As a show of gratitude to our PC fans while we sort this out in the coming days, everyone who plays Red Dead Redemption 2 on PC this week and through to the holiday season will recieve a complimentary care package for Red Dead Online that includes the Prieto Poncho and an assortment of provisions and ammo. Look for more details on the care package to come.

Thanks again for your continued patience and understanding.

Rockstar Games.

While there's no current word on when these final fixes, or this care package, will show up, it seems like it's all happening soon. Hopefully, this means players can finally play the game in full, and that they'll be able to enjoy the care package for the online portion.

Red Dead Redemption 2 is currently available on PC, PlayStation 4, and Xbox One.

 

How do you feel about Rockstar's apology? Feel like they're honest? Going to use the free stuff they're giving out? Let us know in the comments below!


Update: Since the release of this story Rockstar Games has released the first of the patches. If you want to see information about graphical stuttering on the PC release of Red Dead Redemption 2 then you can check the official notes. There was also a general stability update that was released alongside it. 

 

About the Author

Samuel Guglielmo TechRaptor

Samuel Guglielmo

Associate Review Editor

I'm Sam. Been playing video games since PlayStation. Favorite games include Ace Combat 5, Perfect Dark, Final Fantasy IX, Metro 2033, and MonsterBag. Also loves books and can be found face first in one all the time.