Phantasy Star Online 2 Western PC Launch Plagued By Problems

Published: May 28, 2020 8:40 AM /


Artwork for Phantasy Star Online 2

The Western PC launch of online cult classic Phantasy Star Online 2 has been beset by problems. Most of them seem to revolve around installing and patching the game, although one or two problems with actually playing it are also happening.

This Reddit thread succinctly summarizes all the issues people have been having with Phantasy Star Online 2. Since the game's launch yesterday, the official PSO2 Twitter account has been inundated with players tweeting problems. Chiefly, the game appears to be throwing up error codes in the Microsoft Store itself, meaning people can't install or patch the game. According to Reddit user moal09, errors people are running into include the following:

  • The game being stuck in 720p or lower in borderless mode without editing an .ini file
  • Incorrect installation or uninstallation
  • The game self-deleting 50GB of update files after a reboot - moal09 says this might be because PSO2 actually requires 130GB to install instead of the advertised 70. Either Sega or Microsoft chose a folder without default read/write permissions in Windows 10 for the temp installation file location, meaning some machines can't read the files or copy them correctly

Alright, in short, what's happening with Phantasy Star Online 2?

In summary, some of the issues appear to be thus. Phantasy Star Online 2 is placing temp files in a bad folder and not deleting them correctly after an install. Each time an install fails, you'll end up with another 50GB of files you can't delete without altering user privileges for that folder. Launcher permission issues are causing PSO2 to think it's corrupt and delete itself, while other folks are simply running into errors in the Microsoft Store and can't install or patch the game correctly.

Handily, moal09 provides some help links if you're running into these issues. You can click here if you're experiencing significantly reduced HDD space post-uninstall. There's also a compiled list of post-installation bugfixes that you can check out right here. The Phantasy Star Online 2 official forum is also full of people posting their technical woes, so you may be able to find your specific problem there. We'll bring you more on Phantasy Star Online 2's technical woes as and when we get it.

Have you been experiencing technical issues with Phantasy Star Online 2? Let us know in the comments below! 

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More Info About This Game
Learn more about Phantasy Star Online 2
Online R&D
PC, Xbox One, PlayStation 4
Release Date
July 4, 2012 (Calendar)
Purchase (Some links may be affiliated)