support Articles


Nice Steam Splash

Valve Reveals Steam Support Stats To Users

Steam has announced that going forward they are going to be sharing information and metrics from their support team. This is Valve’s response to not only the users who have…

pokemon go fire

Need a Refund for Pokemon GO? Not many Options.

The latest patch to Pokemon GO has left some of its millions of players with a bad taste in their mouth. With the removal of tracking features, and third party apps meant…

Nostalgic Critic

[Update]YouTube Continues to Struggle With Support: Nostalgia Critic Details a Broken System

TechRaptor has been going over some of the issues that have been seen on Youtube over the last couple of weeks, as the service seems to be having trouble keeping…

final fantasy white mage

Agony of the Support Class

In pretty much every team style game I’ve played, I always tend to lean towards the support class. Roleplaying Games, MOBAs, MMOs—unless there’s something unique that stands out, that is…

Thank you

Thank you for your support

Wow, the last few days have been insane! Between our site going down (reason still pending, will update in a later blog post), our in-progress host migration, and the unbelievable amount…

Windows XP

Microsoft keeps urging Windows XP users to upgrade, offers free software

For those of you who are still holding dearly on to your installation of Windows XP, the intensity in which Microsoft urges you to upgrade will be ramping up, soon.…

12 rules for calling tech support

12 Rules for Calling Tech Support

We already did a post a while back, titled 10 things that tech supporters can’t stand, which outlined the 10 things that drive us all (us being tech supporters) a bit…