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Tech Solutions & Guides

The Iron Mac: How to Get Rid of Annoying Local Items Keychain Box


You log into your Mac, the desktop appears, and before you can click on your browser to get to work or to Redditing, you’re confronted with a dialogue box. It wants you to unlock the “Local Items Keychain.” You enter your password, and the box shakes its head at you. You try again. Nope. Despair not! Here’s a way you ... Read More »

How To Remove Bonjour mDNSResponder.exe

Apple Bonjour

If you’ve recently installed an Adobe product on your Windows machine, such as Photoshop CS3/CS4, you may have an issue where your computer can see the network, but not the internet. This is usually caused by a program called mDNSresponder.exe, which is a Bonjour service that Adobe installs for network/internet communication. Unfortunately, this sometimes has a side effect of causing ... Read More »

[How To] Reset Your Phone Right


Have you noticed recently your phone just doesn’t feel like your phone anymore? It’s acting a little slow. Apps start closing unexpectedly. There are delays when you try to text, or answer a phone call. Its frustrating. It makes you want to throw your phone against the room, but you can’t because you still have a few more months on ... Read More »

Reduce Eye Strain From Your Computer Screen With f.lux

f.lux screen

If you’re anything like me, your eyes spend a lot of time baking in front of some sort of brightly lit screen. While “frying your eyes”  isn’t an actual thing that can happen, the strain I feel after a long night of computer activity feels real enough. A program called f.lux works to alleviate that. The premise is simple enough. ... Read More »

Error when attempting to download or install Office 2013 – “Your product is busy doing something else”


Are you trying to install or update Office 2013 (or Office 365) on your computer, but are unable to due to the error: “Something went wrong. Office can’t do that right now because your product is busy with another task. Please wait for this task to complete and try again.” or “Windows cannot find ‘C:Program FilesMicrosoft Office 15clientX64integratedOffice.exe’. Make sure ... Read More »

Multi-Monitor settings lost after reboot

increasing your productivity with multiple monitors

Do you have a multi-monitor configuration with two or more monitors? Are your monitor settings lost after reboot, reverting back to a single monitor, making your completely reconfigure your settings? If so, the issue could stem from having Windows Live Mesh (A Microsoft LogMeIn Competitor that has since been discontinued) currently or previously installed on your machine. Here’s the fix: Read More »

FYI: Windows 8.1 is out today


Heads up everyone! Windows 8.1 just landed in the Microsoft Store for download. There are a bunch of improvements, most notable is the addition of the missing start button that was missing from Windows 8. Keep a lookout for a review from us later in the week. To download, you should see it in the Microsoft Store as a tile. ... Read More »

Set Outlook as the default mail client in Windows 8


Windows 8 is still very new, and flashy, and somewhat annoying (even with the Windows 8.1 Update!) with some of  its quirks! Recently, I installed Microsoft Office 2013 on my new laptop, and ran into an issue where clicking on email addresses open the native Mail app instead of Outlook. If you’re having the same issue…here’s how to fix it! Read More »

Can W3SVC1 log files be deleted? Yes.


I recently came across an issue with a few of our servers where they were running out of space, with no real apparent reason. I performed a disc scan, and found about 30 GIGAGBYTES in W3SVC1 log files on the server, and not knowing what they were really used for, looked into them. I was wondering, can W3SVC1 log files ... Read More »

Clear temporary files from all users on terminal server


Is your terminal server (or computer) starting to fill up on space? If so, clearing out your temp files could potentially clear up a ton of space! There are multiple ways of doing this, but if you have multiple users on your server that use the internet/server regularly, a program called ICSWEEP is perfect for you. It only takes a ... Read More »

Error: “ Acrobat failed to load core DLL ”

Adobe Logo Featured

Are you unable to open Adobe Reader or Acrobat due to the pop up “Acrobat Failed to Load core DLL? If so, you may have a rootkit on your system preventing you from using Adobe products! But don’t worry, we have the solution to get you back up and running. Follow these 3 steps, and your Adobe will go back ... Read More »

Do you back up your data regularly?

Do you back up regularly

If you’re like me, your data is important. Likely you have a few hundred documents, photos, or financial documents on your computer’s hard drive. That’s where backups come in, and why you should back up your data regularly. If you keep good, regular backups, you have nothing to worry about because your data is safe. If you don’t keep good ... Read More »

Good file names will increase your productivity

Good File Names

Whether you are at work or at home, good file names on all of you files are important. Folders will help too, but we can get into that some other time. Making clear and easy to understand file names will save you time and hassle when looking for important files on your computer(s).Some people are really great at naming and ... Read More »

Connection Status Bar missing in Outlook

Outlook 2013

Did your connection status bar disappear? The one that tells you how many Items you have, and whether or not you are connected to exchange or any other service? Quick fix to make it show again! If you don’t have the ribbon enabled, you will go to View and make sure “Status Bar” is checked. Voila! It’s back! If you do have ... Read More »

Delete IMAP Messages in Outlook

Outlook Dot Com

Note: This Article was written for Outlook 2003, but should still work (with modifications) for other versions. Are you running your Outlook email through IMAP and getting a strikethrough in your messages when you hit Delete? Well, to completely remove them, your will need to “purge” your deleted emails. Read More »

Configure Terminal Server for Different Time Zones

Terminal Services

Do you have employees that work in different time zones, but RDP into a Terminal Server at different locations? If this is the case, the time zone difference on the terminal server can be confusing, but there is a quick way to fix this. Read More »

Change Receive Limits in Exchange 2007 and 2010

Exchange Server General Logo

Do you need to change your sending and receiving limits in Exchange 2007 or 2010? There are two steps to edit either (or both) of the receive or send connectors in Exchange 2010. Here’s a quick guide to both Powershell and Exchange Management Console.   Read More »

Ninite – install multiple programs with the click of a button

Ninite Logo Featured

I recently came across another tool that has saved me a ton of time, and headaches, on deploying software to new, refreshed, and current PCs. Essentially what Ninite is, is a micro installer with programs that you choose inside. Select the programs you want from and download the installer. When you run it, it does all of the installing for ... Read More »

Scan IP addresses quickly and with detailed information


Are you looking for a fast, effective, and descriptive IP Scanner? Do you need to scan IP addresses for information? I recently stumbled across a tool, called “Advanced IP Scanner” (Great name right?) that did everything I needed when I was looking for information on one of my networks. In less than 5 minutes, I had downloaded, installed and run ... Read More »

Notification: “To free up disk space outlook express can compact messages”

Outlook Express Logo

When you reboot your PC, do you get a pop up notification that says “To free up disk space outlook express can compact messages“? If so, then there is a two part process for making it stop! Part One: Turn off Indexing for Outlook Express Click Start and select Control Panel Select Indexing Options Press “Modify” and uncheck Outlook Express. Part ... Read More »

Adobe crashes when printing

Adobe Logo Featured

When you select “Print” in Adobe Reader X (and previous versions), does it become unresponsive, and then crash? This is likely due to a recent issue with the program. (As of this time, 10.1.4) There are two ways to fix this issue, depending on the below scenarios: 1) You are below version 10.1.3 (To check this, Open Adobe Reader and ... Read More »

Printing Issue: Windows says print spooler is not running

Printing Error

If you trying to print a document or PDF, and windows is telling you, “Operation on a printer cannot be completed. The Local Print Spooler service is not running. Please restart the spooler or restart machine.” then this means one thing…spooler error! Thankfully there is a 5 minute fix! On the user’s machine: Give them administrative group access on the ... Read More »

Browser Printing Issue: Printing Blank/Blank Preview

Printing Error

Are you trying to print a page through your browser, but when you do it comes up blank? When you do a print preview, does it come up blank with a file path at the bottom of the screen? There are two ways to fix this: Fix 1: Close your browser completely and re-open it. If that does not work, ... Read More »